| Features |
Manual
data management
Manual data
retrieval
Manual information
communication |
No
standardized information management
No internet-based
information communication
No process
validation system |
Single
Point of Contact for orders involving multiple locations
Standardized information sharing platform
Internet-based
data retrieval system
Process validation
system |
| Implications |
Inefficient
workflow tracking
No real-time
status update
No incident
management system |
Inefficient
workflow tracking and validation
No real-time
status update
No incident
management system |
Workflow
status tracking
Cargo Status
tracking
Real-time
information update with all parties
Timely and
accurate order fulfilment
Effective
incident management |
