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CONTACT US
T:
(852) 2341 1121
F:
(852) 2357 9328

Room 1, 3/F, Tower II,
Enterprise Square,
9 Sheung Yuet Road,
Kowloon Bay, Hong Kong

itis@itistech.com
W:
www.itistech.com

ITIS solutions are specially designed to empower managers like you with extra process management capability. You can achieve long-term success by working with our team of experienced consultants who possess substantial knowledge in both logistics workflow optimization and information technology strategy and implementation.

We had worked closely with our clients in:

Workflow re-engineering
Periodic review of business workflow
XML/EDI implementation
Overall system architecture design
Internet security
Skills and knowledge transfer
Project Management
 

We understand the commercial world never rests and your business never stops. With ITIS, You are getting the most comprehensive support programs in the logistics solution industry. While you are working round-the clock to bring value to your global customers, we are offering a full range of customer support services to facilitate just this.

You need to
We are offering:
You will have access to:

Ensure your system is fully safeguarded

Service Hotline

Accurate and timely answers to any questions that you have

Have full knowledge anytime, anywhere

Online Interactive Service I.Serve

A user-friendly platform to check your log status and log history

Keep your systems up to date and on the leading edge Software Version Updates and Upgrade Seamless migration to new releases and technology
Have tailored advice from us from time to time Periodical Visit by Our Customer Relations Executive The latest industrial trends and an understanding of how you can perform even better using IT
Have full confidence that your systems are closely monitored Yearly/monthly System Monitoring Professional database checking and validation, performance monitoring, disk usage, networking throughput, data backup service, database backup and restore drill
Plan ahead in how to optimize your resources utilization Yearly Capacity Planning Reports on usage, hardware resources planning and advice for networking and system capacity improvement
Keep yourself current and up-to-date

Training Session

Regular workshops and demo courses to facilitate knowledge transfer

You need to:
We are offering:
You will have:

Ensure optimal performance of your system when you are at the office

Standard Support Plan

Access to our full range of support services during office hours

Our performance pledge of having an expert reply to you within an hour after you phone in

Keep your system well-maintained after office hours

Advance Support Plan

The same comprehensive services extended to non-office hours

Ensure your system stay at its best shape at all times Ultimate Support Plan Maximum Attention from us for 24 hours x 7 days
Contact our experts at 2341 1121 to learn more
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