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 CONTACT
US |
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T:
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(852)
2341 1121 |
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F:
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(852) 2357 9328 |
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Room 1, 3/F, Tower II,
Enterprise Square,
9 Sheung Yuet Road,
Kowloon Bay, Hong Kong
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itis@itistech.com |
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W:
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www.itistech.com |
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Read
about how CITIC Global Logistics Limited
doubled its sales revenue after using ITIS Solutions
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Nature
of Business:
Total logistics solution provider
Target Market:
Global especially US customers
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ITIS
Software Solutions Used:
IN.LOGISTICS & Ocean Freight Operation &
Management System (OFOM)
Benefits
Highlights:
Doubled Sales Revenue
Improvement in Internal Operational Efficiency
Customer Access of real-time shipment information
Increase in Customer Satisfaction
Effortless information exchange among employees, partners
and customers
In their
own words:
Marcus Woo, Manager, Finance & Project Planning of CITIC
Global Logistics says:
“The adoption of ITIS solution has helped CITIC Global
become more competitive in the market as well as improve
our operational efficiencies. We can now more easily do
business with customers around the world anywhere, anytime.
The new system has helped increase our revenue and improve
our customer relations.”
How
CITIC Global’s different groups of users benefit from
ITIS Solutions?
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Target Users |
Before Using ITIS Solutions |
Features of ITIS Solutions |
Benefits Gained After
Using ITIS Solutions |
| CITIC
Global's Customers (mostly US customers in different
time zones) |
Difficult
and time-consuming shipment status tracking |
On-line
status tracking portal
Web-based
opening working platform |
Any
time, anywhere shipment tracking
Capacity
to handle complex enquiries
Instant,
easy, speedy, and handy more orders
Better customer
relations |
| CITIC
Global's Staff |
Manual
operation systems
Heavy use
of typewriters, spreadsheets, hardcopy documents
Misplacement
of documents
Abundant
errors
Limited scalability |
As
core of CITIC Global’s back office information
control system (iD2D or interactive door-to-door)
Customerised
report generation
Centralised
and stable database |
Higher
internal operation efficiency
Error-free operation
Faster, easier
shipping and usage analysis
Reduced manpower
hours
Easy administration
and system management
Easier transaction
processing
Better decision
support |
| CITIC
Global’s Partners
(vendors, origin forwarders and destination forwarders)
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Difficult
and time-consuming shipment status tracking
Abundant Errors
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On-line
tracking portal
Automated E-mail Notification
Single Point of Contact for orders involving multiple
locations
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Better
corporate image
Round-the-clock multi-party update
Anytime, anywhere information checking
Instant e-mail notification to all parties concerned
Update shipment information in real-time
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